Affinity LE3951 User Manual download pdf (Page 30)

Troubleshooting

Cannot receive certain

channels through the

antenna

No color

Video noise or choppy picture

TV signal blocked on certain

channels

No sound

Black box on screen

No power

No picture

Remote control does not

function

• Perform Channel Auto Scan to add channels to the TV tuner memory.

• For best performance use an outdoor antenna.

• Readjust your antenna and retry Channel Auto Scan.

• Signal from the TV station may be weak in your area.

• Check the video installation of your external A/V equipment.

• Readjust antenna. Keep TV away from noise sources, neon lights,

and microwave appliances use and outdoor antenna.

• Replace batteries with new ones.

• Check that battery polarity is correct.

• Point remote directly at the TV’s IR receiver. See page 6.

• Perform Channel Auto Scan to add channels into the TV tuner memory.

• Check whether the channel is hidden.

• Check parental control settings.

• Restore default settings.

• Check that connected audio cables are completely inserted.

• Verify you have selected the correct audio source from your

amplifier.

• Mute function may be enabled, press mute on the remote.

• The “Text” option is enabled and no text is available.

• Press the CCD button on the remote control to turn off.

• Check master power switch located on the bottom of tv bezel.

• Batteries in the remote control may need replacing.

• Re-attach AC plug to wall outlet after 30 seconds.

• Digital TV channel signal may be weak, try another channel.

• Press INPUT button to verify the desired input selected.

• Re-connect the antenna or cable wiring; use an outdoor antenna.

• Restore default settings.

Symptom Possible Solutions

Check for a possible solution to a symptom before contacting a customer service representative.

Remote codes for

cable / satellite box users

• Call your satellite or cable provider for available codes.

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Affinity LE3951 User Manual Page 30

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